Upon landing on our promotional pages, you will need to verify your mobile number to pay for Hitzmobi’s digital content purchases through Direct Carrier Billing (DCB) payment method.
There will not be any charges until submission of phone details is made. After entering your phone details, charges will be added to your mobile billing at the time of the transaction.
- Make sure you have entered a valid mobile number.
- Check if you have enough credit in your mobile account.
- There might be a connection discruption, try again in a few days.
- Reach out to our Customer Support team via email: email@example.com
No, charges will be applied while subscribing to Hitzmobi. Charge rate will be applied as per mentioned on the promotional page visited when subscribing to the service. You may also find it in the welcome message that you will receive upon subscribing and in the monthly SMS reminder.
Hitzmobi issues bills in local currencies. The subscription fees range from $0.50 - $10 depending on different subscription plans and the subscription billing period.
Through Direct Carrier Billing (DCB) payment method.
You can cancel your subscription at any given time with no cancellation fees. Terms of termination of subscription are defined in the promotional page and welcome message.
For other account-related matters, including requests for termination, please reach out to our Customer Service team via email: firstname.lastname@example.org
No. There is no refund policy for purchases made through Direct Carrier Billing payment method.
Our dedicated Customer Support Team are happy to assist you. You can reach out to us at email@example.com or through the Contact Us form.